Customer Help

If you don't see the answer to your question below, please don't hesitate to contact us for further assistance.

FAQ

What payment methods do you accept?

We accept all major credit cards, as well as PayPal and Apple Pay.

How long will it take for my order to arrive?

We offer standard and expedited shipping options. Standard shipping typically takes 9-20 business days, while expedited shipping takes 3-9 business days. Please note that shipping times may vary depending on your location.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping times and costs may vary depending on your location.

How can I track my order?

You will receive an email with tracking information once your order has shipped. You can also track your order by logging into your account on our website.

What if I receive a defective or damaged item?

If you receive a defective or damaged item, please contact us as soon as possible upon receiving your purchase, in order to resolve the issue as soon as possible.

How do I know what size to order?

We provide detailed size charts for each item on our website. Please refer to these charts before making your purchase to ensure you select the correct size.

Can I cancel my order?

Once payment has been made, order cancellations typically will not be accepted, so please make sure to review all the products within your cart before completing and paying for your purchase. If you have already paid and completed your purchase, and you would still like to check about a possible cancellation, please reach out to our customer support.

Do you have any special promotions going on currently?

Any ongoing promotions will be posted on our social media. You can find our social media connections within our website's footer.

What is your return policy?

Please check our Refunds and Returns Policy for more information.

Have any additional questions? Please feel free to reach out to us for further assistance.