Refunds and Returns Policy

Thank you for shopping with WoofnMoo. We strive to provide our customers with the highest quality products and services, and we stand behind the quality of our merchandise. We also encourage our customers to carefully review their orders before completing their purchase to ensure that they are selecting the correct size and color for their desired product.

We understand that sometimes there may be an issue with a product, and we want to ensure that you are satisfied with your purchase. Therefore, our store does not allow refunds, returns or exchanges, except in cases where the product is defective or damaged from the manufacturer.

If you receive a product that is defective or damaged from the manufacturer, please contact us as soon as possible upon receiving your order. To initiate a possible replacement or receive additional options, please contact us at our Help Center with your order number and a clear photo of the defective or damaged product.

Once we receive your inquiry, we will review your request and respond within 2-5 business days. If it is determined that the product is indeed defective or damaged from the manufacturer, we will then provide you with a replacement or notify you of other alternative options.

Please note that we reserve the right to refuse any replacement requests that do not meet the criteria for defective or damaged products from the manufacturer.

We appreciate your understanding of our return and refund policy and hope that you are satisfied with your shopping experience with our apparel and eCommerce store. If you have any questions or concerns, please do not hesitate to contact us at our Help Center.

Thank you for your understanding and for choosing WoofnMoo for your shopping needs.